Grand Ion Delemen Hotel, Genting Highlands

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Key details

About the Hotel

Jalan Ion Delemen 1, Genting Highlands, Malaysia

Perfect

4.8

5.0

/10

2.1

2.8

“The hotel's location offers stunning views, making it a great spot to relax and unwind while enjoying the scenery.”view full review

Amenities

Grand Ion Delemen Hotel includes a grand lobby with an impressive design that welcomes guests to a world of luxury. The hotel is equipped with a fitness center, a swimming pool, and a children's play area. Various recreational activities and services, including a gaming lounge and karaoke room, enhance guest experiences.

Rooms

The hotel offers 272 luxurious guest rooms and suites, many with sweeping views of the surrounding mountains. Rooms are furnished with high-quality amenities and include options such as premier suites with separate living areas. Each room is designed to provide comfort and relaxation with stylish decor and modern features.

Location

Located in Genting Highlands, the hotel is just a short drive from the popular Genting SkyWorlds Theme Park. Guests can enjoy easy access to various attractions, including the famous casino and entertainment venues. The surrounding nature offers opportunities for outdoor exploration and hiking trails.

Wellness

The hotel features a wellness center that includes a sauna and steam room designed for relaxation. Guests can participate in guided wellness sessions and rejuvenating treatments available onsite. A tranquil environment complements the wellness amenities, adding to the overall experience.

Dining

Grand Ion Delemen Hotel offers several dining options, including The Lounge and The Café for a range of international cuisines. Guests can enjoy a buffet breakfast, lunch, and dinner in a comfortable setting. Various dining experiences cater to both casual and formal occasions.

Highlights

Location: Short drive from Genting SkyWorlds Theme Park

Rooms: 272 luxurious guest rooms with mountain views

Dining: Several options, including The Lounge and The Café

Wellness: Sauna and steam room for relaxation

Amenities: Gaming lounge and karaoke room available

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room

2 persons

30 m²

2 Single beds

Shower

Air conditioning

room details

Two Bedrooms

2 persons

65 m²

2 Single beds

Shower

Air conditioning

room details

One Bedroom Suite Twin

2 persons

65 m²

2 Single beds

Shower

Air conditioning

room details

Queen Suite

2 persons

65 m²

1 King-size bed

Shower

Air conditioning

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Well-Equipped Gym

“I was impressed with the gym facilities at the Grand Ion Delemen Hotel. The equipment was brand new and offered a great variety for my workout routine. It's always a plus to find a gym that encourages a healthy lifestyle while traveling, making it easier to keep up with my fitness goals.” view full review

Delicious Breakfast Spread

“The breakfast spread at the hotel was quite amazing! I was especially impressed by the lady cooking omelets, who effortlessly managed to whip up three at a time using a standard-sized pan. The variety of dishes available ensured that there was something for everyone, starting my day on a delicious note.” view full review

Heated Pool Experience

“I enjoyed the heated pool immensely during my stay. It was a perfect retreat after a long day of exploring. Floating in warm water while enjoying the cool mountain air was a rejuvenating experience. It's such a treat to be able to relax and unwind in a well-maintained pool.” view full review

Comfortable Room Atmosphere

“My room was remarkably comfortable, featuring cozy pillows that made for a great night's sleep. The design created a relaxing atmosphere that was perfect for unwinding after a busy day. Plus, the beautiful view from the balcony added an extra touch of tranquility.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Hiking

Guest Parking

Electric kettle
Dryer

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games
Children's menu
Children's pool
Children's play area
Game room

Spa & Leisure

Indoor swimming pool
Garden area
Public Bath

Room features

Air conditioning
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

Jalan Ion Delemen 1, Genting Highlands, Malaysia

Map view

Jalan Ion Delemen 1, Genting Highlands, Malaysia

City landmarks

Stadium

Arena Of Stars

1.1 km

Theme Park

Ripley's Believe It or Not Odditorium

980 m

Landmark

Resorts World Genting

920 m

Landmark

Genting Highlands

4.9 km

Landmark

Chin Swee Temple

2.0 km

Landmark

The VOID

930 m

Landmark

Theme Park

5.0 km

Landmark

Snow World

1.1 km

Landmark

Skytropolis Indoor Theme Park

1.0 km

Shopping Area

Genting SkyAvenue

1.0 km

Landmark

Awana Genting Highlands Golf Course

910 m

Landmark

Gunung Ulu Kali

690 m

Golf Course

Awana Genting Golf Clubhouse

820 m

Landmark

Genting SkyWorlds Theme Park

1.3 km

Landmark

Genting Theme Park

900 m

Landmark

Taman Tema Genting

900 m

Museum

SeniKome Peng Heng

910 m

Landmark

Hindu Temple

920 m

Landmark

Alive Museum Genting Highland

970 m

Casino

Genting Club

970 m

Landmark

Skytropolis

1.0 km

Landmark

Music Express @ Skytropolis Funland

1.0 km

Casino

SkyCasino

1.1 km

Theme Park

Genting Outdoor Theme Park

1.1 km

Landmark

Genting SkyCasino

1.1 km

Garden

Talking Garden

4.7 km

Casino

Casino De Genting

4.9 km

Landmark

Genting Arena of Stars

5.0 km

Landmark

Genting Highlands Theme Park

4.9 km

Theme Park

Disco @ Skytropolis Funland

4.7 km

Nearby

Level T2A

Snow World

510 m

Museum

SeniKome Peng Heng

510 m

Restaurants

Cafes Richard Malaysia

4.4 km

High Line

Coffee Terrace

4.8 km

Lobby Level

Grand Imperial Restaurant

4.4 km

Lot T2-03

The Bakery

4.8 km

Maxims Genting Hotel Lobby Genting Highlands Resorts

Genting Palace Restaurant

4.8 km

2nd Floor Maxims Genting

Kenny Rogers Roasters

4.8 km

Lot F/L2,11A

First World Theme Park Food Court

4.4 km

First World Indoor Theme Park

Getting around

City Centre

Genting Highlands17 min · 1.4 km

Airports

Sultan Abdul Aziz Shah (SZB)106 min · 70.5 km

Kuala Lumpur International (KUL)167 min · 110.9 km

Reviews and Ratings

Feedback from previous guests about their experience.

John

United States, February 2025

6.2/10

My stay at the hotel had its ups and downs. I loved the stunning views from my room, but it was a bit disappointing that they weren't properly clean upon my arrival. The staff did their best to help me settle in quickly, and the location was quite convenient, just a short shuttle ride from the main attractions. However, the dining options left a lot to be desired, as they felt below average overall.

Rooms

6.0

The two-bedroom suite offered beautiful views, but unfortunately, it wasn't properly clean when we arrived. The rooms are basic and nothing too fancy.

Service

7.0

Service was decent. There was a direct elevator to the room floor, making things easy. The staff, including a trainee, were helpful and friendly in assisting with our requests.

Location

7.0

The location is good, being just a 10-minute drive to Genting. However, it's a bit far from the main areas and attractions, around a 10-15 minute shuttle ride.

Dining

5.0

Unfortunately, the dining experience was below average. While the outdoor garden area was nice, the food quality didn't meet my expectations.

Facilities

6.0

The facilities were decent, but nothing stood out as particularly impressive or luxurious.

Mark

United States, January 2025

7.6/10

My stay at the hotel was quite pleasant overall! The rooms were spacious and offered jaw-dropping views, but getting around was a bit tricky without a car. The service was courteous, but seemed outdated at times. The valuable amenities and unique dining experience made my trip memorable, yet the shuttle system could certainly improve.

Rooms

10.0

I loved how spacious the one-bedroom apartment was, complete with two bathrooms, a kitchenette, a dining area, and an amazing balcony view!

Service

7.0

The staff showed great courtesy and respect to all guests. However, I found the process of using paper and pen for control procedures a bit outdated.

Location

6.0

The location was a bit challenging since it was hard to get taxis, and the shuttle service was limited. It definitely feels a bit far from the main attractions, especially if you don't have a rental car.

Dining

8.0

Dining was unique with Dobi the Robot performing dance routines. It was a fun experience, but I felt some menu items should have been included in my booking.

Facilities

7.0

The facilities were decent, with good amenities that added to my experience, although I wished there were more options available.

Stanley

United States, December 2024

7.0/10

I had a mixed experience at the hotel. The room was comfortable, with a king-size bed that made for a cozy stay. However, the check-in process took quite a long time, and breakfast service was equally slow. The location has its perks, but the ongoing construction was quite distracting. Overall, it felt like good value for money, especially with the amenities provided.

Rooms

8.0

The room was spacious and had a comfortable king-size bed, though I could hear an alarm from another room which was a bit annoying.

Service

Location

5.0

While the location is convenient, the construction noise made it less enjoyable. I also noticed issues regarding privacy with the lack of security measures.

Dining

8.0

Breakfast was enjoyable and I appreciated the layout of the dining area. Chef Seong deserves kudos for the delicious food, even though it was on the pricey side.

Facilities

7.0

I found the facilities to be quite adequate, although I would have preferred more amenities in the bathroom.

Comfortable accommodations

Long check-in queues

Abraham

United States, November 2024

6.2/10

My stay at the hotel had its ups and downs. On the bright side, the rooms were spacious and offered a magnificent view of the mountains, which I truly enjoyed. However, the service left a lot to be desired; I experienced inefficiencies that dampened my overall experience. While the location was peaceful and perfect for a getaway, the reliance on shuttle services to get to attractions was a bit inconvenient. Overall, I found value in my stay, but improvements are definitely needed in terms of service.

Rooms

8.0

The rooms were comfortable and offered a wonderful view of the mountains, which made my mornings quite special. I appreciated the space available compared to other hotels I've stayed in.

Service

5.0

Unfortunately, the service was horrendous. I had to ask multiple times for simple items like slippers, and they never arrived. It felt like they thought I was being difficult rather than addressing my needs promptly.

Location

7.0

The location is superb for getting away from the hustle and bustle, with great views. However, if you don't have your own transportation, it can be a hassle since I had to rely on shuttle buses to reach the theme park.

Dining

7.0

The dining options were quite good with a decent spread for vegetarians and non-vegetarians alike. However, I did find the prices a bit steep, with a meal costing around 120 RM for two.

Facilities

6.0

The hotel has decent facilities, though nothing that particularly stood out to me. I found them to be adequate for a comfortable stay without being exceptional.

Jay

United States, September 2024

6.8/10

I had a mixed experience at this hotel. The rooms were comfortable and spacious, but we encountered a terrible fish stench in the fridge that forced us to request a room change. The staff was mostly friendly, though some seemed a bit off when we checked in. The hotel is not the easiest to find, especially for families with kids, but the dining options were quite delicious and relaxing. Overall, it's decent value, but there are areas for improvement.

Rooms

6.0

The rooms were clean and spacious, but we had a major issue with a rotten fish smell in the fridge that was quite unpleasant.

Service

7.0

The staff was mostly friendly and helpful, but we felt some of them had a bit of an attitude, especially when we checked in after a long day of travel.

Location

5.0

The hotel is somewhat tricky to find and not very convenient if you're looking to head to Sky Avenue or other attractions easily.

Dining

9.0

The dining experience was really good, with delicious options and a relaxing atmosphere.

Facilities

7.0

The hotel had nice facilities, but I think there could be more amenities to enhance the experience.